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SHIPPING

All our clothing are made locally in our production warehouse at Shah Alam, Selangor in Malaysia. As we print all our clothing on demand, please be patient on our slightly longer than usual wait time.

It takes approximately 3-7 working days to print and package your order, andΒ the delivery within Malaysia takes 1-3 days and Singapore is 2-5 days. An email confirmation with the order details and tracking information will be sent once your order has been processed.Β 

Β Country Rate Delivery TimeΒ 
Semenanjung Malaysia (West) -Β Ninja Van RM8 5-9 Working Days
Malaysia (Sabah & Sarawak) -Β Ninja Van RM14 7-10 Working Days
Singapore -Β Ninja Van RM25 10-14 Working Days
Brunei -Β Ninja Van RM38 Capped Shipping 5-10 Working Days



URGENT ORDER

For urgent orders, pleaseΒ do let us knowΒ so we can do our best to help you expedite the production and shipment. Extra fees may apply.

We also do provide express shipping to Semenanjung area.

Express Shipping (PLACE ORDER BEFORE 12PM)
Area Rate Delivery Time
KL & Selangor RM20 1-2 Working Days
Semenanjung (other than KL & Selangor) RM20 Β 1-3 Working Days



CUSTOMS DUTIES & TAXES

High value orders may impose a custom duties and taxes charge that are not included in the price of the goods you purchase online in countries other than Malaysia. These charges areΒ the responsibility of the customer and to beΒ borne by them.Β 

RETURNS

Just a kind reminder that all our outfits and products are made to order, so we do not accept returns for size changes. However, in circumstances where the size is incorrectly ordered, we can provide you a good discounted rate for replacements. Choose your sizes by checking our sizing chart.

For items thatΒ arriveΒ to you in the wrong condition - incorrect size, incorrect print, unsatisfactory print etc, we will do a direct 1 for 1 replacement.Β Contact us within 7 days of receiving your parcel to let us know and we will process the replacement! This process generally takes only between 24-48 hours.

REFUND POLICY

For items that arrive to you in the wrong condition - incorrect size, incorrect print, unsatisfactory print etc, you are eligible for a no questions asked, full refund on the product item itself (minus shipping costs). We do not accept refund requests due to change of mind.

Please allow up to 5 working days for us to assess your return & process your refund or exchange from the time we receive them

Refunds may take upΒ 10 business days to be credited back into yourΒ original mode of purchaseΒ depending on payment method used.

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